This is your first link, to get the support lines and tips on navigating each phone tree.

http://www.gethuman.com/us/

TIP 1: Bail Out Of Voice Jail, Press 0 repeatedly, or try combinations of 0,#, * (ignore the "Invalid entry" responses). Use the option for Spanish, which may yield a bilingual operator. Or call a sales line and asked to be transferred. If you get a voice recognition system, say these helpful words: agent, operator, representative, I don't know, get human, and help. When all else fails, shout profanity: Some systems rush "angry" callers to an operator.

TIP 2: Take Names. Once you reach a human, request the rep's name and operator number "so I can call you back if I get disconnected."

TIP 3: Have Pity. Tech support people get screamed at 24/7, If you can make them feel that you're that one reasonable person they talk to all day, they'll want to assist you.