Tschohl, called the "guru of customer service" by
Time and Entrepreneur magazines, is a best selling author, service
strategist and president of Service Quality Institute, the global
leader in customer service.
For the last 25 years he has solely focused
on helping organizations drive a service culture and develop
a team of employees providing superior service. His message
will help you learn how to keep your customers in an era of
global merciless change and reinvent your company at a level
of processes, policies, attitudes, and business philosophy in
order to deliver unlimited value and extraordinary service.
He will help you develop a detailed and aggressive strategy
to keep your customers and prevent them from defecting to your
John Phone:(952) 884-3311