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Hello fellow wash operators! We were recently contacted by Merchant Advocates regarding the monitoring of our credit card processors charges on our behalf. Hoping some one can help us in deciding if we should proceed in using their service. I'm guessing there are others that have used their...

Hello Fellow Washers! I recently had new clearance bars installed. I have found that vehicles that approach the pay station slowly do not feel it when they contact the bar! Anyone else have this issue? If so what can be done to improve the feel of impact, add weight to the inside of the bar...

We would like to add Cryptopay to our vacuums. We would like to keep our current cash price at $1 for four minutes. We would also like to charge slightly more for the convenience and so we don't have to absorb the added CC charges. Of course we would add appropriate signage that would likely...

Does anyone have first hand experience with the performance difference (car drying ability) of say four bridge mounted 10hp units vs four 7.5Hp units on a touchless wash? Is it drastically different? Has anyone chosen a lower Hp option and regretted it?? The reason I ask is, using an online...

I work at a fifteen year old busy 3 IBA, 1 SS site. Anyone have experience with a total site revamp, new machines, building façade signage etc.? I know there are a million variables, but what has been your experience in terms of increased wash volumes that would likely follow 10%,15%, more...

So long story short I have been having an issue regarding the quality of my pump station manifolds. Had one next day aired in only to have issues that made it unusable. This is the sixth manifold that has been sent to me with issues in the last six months. My temporary fix as you can see is...

I don't know about other states, but in Vermont open enrollment for insurance is quickly descending upon us. I find that the cost for insuring a family as an independent is outrageous! In 2018 I saw an 8% increase in premiums, and 2020 premiums for me are set to be 16% more than I paid last...

So the wash I work at is located in southern vermont and has three touchless IBA's and a Self Serve bay. The site is going on 15 years old and the building is cinder block. The machines are getting long in the tooth and will need to be replaced soon. Due to the age of the building the FRP no...

Just watched a video of the coming soon Touchless Motorcycle wash on Harrells website. Anyone else seen this? With the amount of instructions that needs to be followed by the rider and my belief that most owners of motorcycles like to wash the bikes themselves along with a wet seat, I don't...