Has anyone else had any issues with getting a new modem programmed lately? I have a customer that bought two new Wash Select IIs and we have been trying for a month now to get them programmed and sent to us. The credit card processor people have made a couple of mistakes filling out the form, and when that happens everything stops. Aparently there is only one person up there that does this, and she has an attitude. She's very busy you know and has a lot to do. This is absurd. New wash opened a month ago and still can't accept credit cards. Is this the new norm for their service, or does this person just like me a lot?