Waxman
Super Moderator
in my mind tokens are just a way to keep people from breaking into the vaults, coming for change without spending any money at your wash and the slight benefit of walk offs. I suppose there is some potential marketing benefit if you have a custom token like I do that says your wash name etc. But I think that's a somewhat optimistic attitude and I'm guessing customers are a little more unaware than that when it comes to your particular branded token. I doubt they care that much about what the token says but maybe. It's a little bit of a pain when customers want to sell back unused tokens as they sometimes do. Since we are on staff most days operating a used car lot and the detailing shop we will often be kind and give money back for unused tokens but not always if we are lightly staffed and they do not have adequate change.
I still accept quarters in all the equipment as well as tokens because I'm a big believer in accepting as many forms of payment as possible.
I still accept quarters in all the equipment as well as tokens because I'm a big believer in accepting as many forms of payment as possible.
